A professional email address without buying a domain

Updated

Most advice about professional email starts with "buy a domain." That is good advice if you want yourcompany.com and a team of people on it. It is a lot of ceremony if you are one electrician, one agent, or one bookkeeper who just wants an address that does not end in a string of birth-year digits.

This guide covers what you actually need, what the options are, and where each one falls short.

What "professional" means to the person reading it

A customer looking at your email sees three things: the name before the @, the part after it, and whether your reply arrived in the inbox or the spam folder. Everything else is invisible to them.

  • The name before the @ should be short and obvious. Your name or your trade.
  • The part after the @ tells them who you are and where. A local place name reads differently from a free mail provider.
  • Delivery matters more than looks. An address that lands in spam is not professional, however nice it is.

Your options, honestly

1. Keep using a free address

Free Gmail or similar works, costs nothing, and delivers reliably. If yours is something like firstname.lastname, it may be perfectly fine. If it is coolguy1987, it is worth changing. See Gmail or a business email address for the longer comparison.

2. Buy your own domain, then add email

You register something like yourcompany.com, then attach an email service such as Google Workspace or Microsoft 365. You own the domain, you can add as many staff addresses as you like, and your email matches your website. The cost is the domain fee, a per-user monthly fee, and the setup: verifying the domain and adding DNS records. It is not hard, but it is a task, and a first attempt often takes longer than expected.

Prices are covered in What a business email really costs.

3. Use a short, local address that is already set up

This is what we do. Colorado Internet Domains owns a set of Colorado city .co domains, such as denver.co, breckenridge.co, littleton.co, loveland.co and steamboat.co. You pick a name at one of them, for example [email protected] or [email protected], choose a password, and you have a full mailbox. There is nothing to buy separately and no DNS to touch. Setup takes about five minutes.

You can send and receive in any mail app that supports IMAP and SMTP, or use the webmail. You can also add forwarding addresses to a mailbox.

What you give up with option 3

Be clear-eyed about this. You do not own the domain. We do, and you rent the address. If you cancel, the name is held for 90 days and then released. That is different from owning yourcompany.com.

It also means this is not the right tool for everyone:

  • If you want your own brand domain, such as yourcompany.com, buy it. It is cheap relative to what it does for your brand, and you will own it.
  • If you need many staff seats on one company domain, own your domain and use Google Workspace or Microsoft 365. That is what they are built for.
  • Our product is for one person or a small business that wants a short, local, memorable address now.

You are not locked in. Your mail is yours, and there are instructions to take it with you at /help/export-your-email.

How to decide in two minutes

If this is youLikely best fit
You have a nice free address and rarely email customersKeep it
You want a short local address today with no setupA city .co address
You have, or want, a company brand site and domainOwn domain plus a mail service
You have a team of several peopleOwn domain plus Google Workspace or Microsoft 365

Choosing the name itself

Whichever route you take, the name matters. A few rules that hold up everywhere:

  1. Say it out loud on the phone. If you have to spell it twice, shorten it.
  2. Avoid numbers, underscores and dashes. People will guess wrong.
  3. Prefer your first name, your full name, or your trade.
  4. Pick one you can still use in five years, not one tied to a job title you may change.

On our domains, personal names are $19 a month, or $190 a year, in every city. Trade and category names such as plumber@ or realtor@ cost more because there is only one of each per city. The price is locked for two years from signup, and you can cancel anytime. Names change hands, so check whether the one you want is still open on the home page, or try the email address ideas tool if you are stuck.

A no-domain option you may already have

If you only need your current address to look better, many mail providers let you send from an alias or set a display name. At minimum, set your display name to your real name and business, and add a proper signature. The email signature tool makes that part quick. It costs nothing and helps whatever address you use.

Check a name or try the email address ideas tool.